Policy Statement of the Department:

The policy of Menjong Sorig Pharmaceuticals is to manufacture products and provide services that consistently satisfy the regulatory requirements and expectations of its customers.

Please click here to view MSP Quality Policy.

Quality Assurance/Quality Control Department is the backbone of the company which ensures that the products and services of the company are as per the regulatory requirements at all times. The Menjong Sorig Pharmaceuticals believes in the production of best quality traditional medicines and herbal products to survive in the modern health conscious and well informed society. This realization has led to the establishment of a well equipped Quality Control Laboratory with qualified and trained personnel to fulfill the company’s mandate of producing quality herbal products for the markets.

The QA/QC Department has very systematic and stringent procedures in place that ensures the production of quality products consistently and continuously. We take our commitment very seriously and accept no compromise on the quality of our products and services at all times under all circumstances. We ensure that our company adheres to the GMP requirements for the production of herbal medicines and products. The Department continuously assesses, monitors and evaluates products, services, procedures and systems of the company in our perpetual effort to produce only the best products and services that are fit for their purpose. This is particularly critical in a pharmaceutical company where the products and services directly affect the lives of human beings and as such the consistency of product quality within the defined limits must be maintained at all times to ensure their efficacy and safety.

Major activities:

1. Monitoring the quality of raw materials and intermediate ingredients to make sure that only quality materials are used in the production.
2. Monitor the production procedures and finished products to ensure that only quality products are released for use in the market.
3. Monitor packaging and labeling to ensure that the labels are not mixed up and fulfills the regulatory requirements.
4. Documentation of quality system and related SOPs for audits by the regulatory authorities and for strengthening Quality Assurance system of the company.
5. Maintaining records such as product batch record, labeling and packaging records, QC test records, etc.
6. Training manpower required for QA and QC to deliver effective and efficient services to the company.
7. Coordinate and conduct self audit of the company.